Shipping policy

SHIPPING POLICY

Order Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has shipped.

Estimated Delivery Times
• United States: 2–7 business days
• International (Rest of World): 7–21 business days (depending on the destination country)

Please note that delivery times may vary depending on carrier delays, holidays, weather conditions, or high order volume periods.

Shipping Information
We now ship worldwide! Customers are responsible for providing the correct shipping address at checkout. Horizon Essentials is not responsible for orders shipped to incorrectly entered addresses.

Customs, Duties, and Taxes
For international orders, Horizon Essentials is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Lost or Delayed Packages
If your package is delayed or lost in transit, please contact us at horizonessentials.shop@gmail.com and we will do our best to assist you.